Do you wash the hair?
YES I DO.
Do I get any spare hair returned?
UNLESS STATED ALL UNUSED HAIR IS RETURNED WITH THE FINISHED ORDER.
What if I want more items in the future?
I CAN STORE YOUR HORSEHAIR SUPPLY AT MINE UNTIL FURTHER NOTICE.
What if the horsehair I post gets lost during transit?
I CAN NOT BE HELD RESPONSIBLE FOR MISSING DELIVERIES TO ME. I RETURN ALL ORDERS 1st CLASS SIGNED FOR & WOULD URGE ALL CUSTOMERS TO USE THIS SERVICE TOO.
What happens if I change my mind after PAYING & sending the hair.?
I AM MORE THAN HAPPY TO REFUND AND RETURN THE HAIR TO YOU EXCEPT p+p COSTS.
If I have my own beads would you add them?
OF COURSE AT NO EXTRA COST TO YOU.
I have an idea for a bracelet /item could you make it for me only?
IF POSSIBLE TO MAKE THEN YES I WOULD BE HAPPY TO DISCUSS WITH YOU.